Skip to Content

2011 Corporate Social Responsibility Report


product infoLexmark considers the health and safety impacts of all of its products and services at all life cycle stages including conceptualization, research and development, manufacturing, distribution, use, service and disposal (reuse or recycling). Many of these health and safety considerations are mandatory, such as the creation of Material Safety Data Sheets for our ink and toner cartridges. Others are voluntary, such as the Organization for Economic Co-operation and Development (OECD) toxicity testing that Lexmark completes in accordance with OECD 404, 405, 406 and 423, and other considerations are based on customer concerns. For example, news coverage of a 2007 study regarding ultrafine particulates concerned some users of laser printers. The study found that laser printers emit particulates in the ultrafine size range. Further investigation revealed that these ultrafine particles were not particles of toner, as originally believed. Though there are no regulations or standards governing ultrafine particulates to which printer emissions can be compared, Lexmark investigates ultrafine particulates and monitors related studies because this is a concern for our customers. Lexmark has not identified any noncompliance with regulations or voluntary codes concerning the health and safety impacts of Lexmark products or services and no fines have been imposed.


Lexmark understands that the safety and compatibility of our products is of utmost importance to our customers. The following product and service information is required by Lexmark procedures for product and service information and labeling: the sourcing of components of the product or service; content; safe use of the product or service; disposal of the product and environmental/social impacts. To achieve regulatory compliance with worldwide standards and local laws, our products are tested annually in laboratories that are accredited by third-party agencies. This accreditation helps ensure that the data collected and the reports submitted for regulatory compliance are obtained from test facilities and personnel that comply with the relevant ISO standards.

product infoThese laboratories are accredited to conduct tests for certifications associated with specific regulatory standards and agency marks such as Blue Angel, the Federal Communications Commission (FCC), Comité International Spécial des Perturbations Radioélectriques (CISPR), Underwriters Laboratories (UL) and Conformité Européenne (CE). Additionally, data is collected and submitted to regulatory agencies worldwide such as the U.S. Environmental Protection Agency (EPA) and the China Quality Certification Center (CQC) to obtain the mandatory marks for importation to countries worldwide. In compliance with the Trade Agreements Act of 1979, Lexmark assembles TAA compliant products at it's configuration and distribution center in Southaven, MS.

To maintain these capabilities, the test equipment in these facilities is calibrated to ISO 17025 / ANSI Z540 standards and tracked for calibration with an ISO 9001 database on an annual basis. This system of certifications is also employed by our suppliers worldwide at subassembly and finished product stages and suppliers are audited regularly for compliance by the respective agencies whose regulatory marks are applied to each product. Any non-compliances or variation notices issued as a result of these audits are promptly addressed within the required compliance period and resolved prior to future product shipments. Lexmark had no incidents of non-compliance with regulations and voluntary codes concerning service information and labeling in 2011 and no fines have been imposed.