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2011 Corporate Social Responsibility Report

CEO LETTER

Paul Rooke Dear Friends,

At Lexmark, the way we conduct our business is as important as the quality of our products, solutions and services. We are a socially responsible company in our global community. We strive to maintain best practices for sustainability - balancing economic, environmental and social concerns. We are committed to being a company with a strong respect for human rights, safe work conditions, and environmentally sound business practices, for our own organization and those with whom we partner.

In a struggling economy, why is sustainability still so important to us? Because its core tenets remain constant: balancing the goals of a thriving corporation, protection for the environment and its resources and social responsibility. Together, they lead to an improved quality of life for future generations and ourselves, and make Lexmark more efficient, environmentally responsible and competitive.

Compiling this Corporate Social Responsibility (CSR) report is an opportunity for us to reflect on the successes and challenges of the past year as we pursued this vision, and to share our goals for the future of economic, social and environmental sustainability.

  • For the second consecutive year, we reached a high degree of transparency by addressing 100 percent of the Global Reporting Initiative (GRI) performance indicator topics.
  • Lexmark was selected for inclusion in the Dow Jones Sustainability World Enlarged Index (DJSI World Enlarged) and recognized as a Sustainability Leader in the 2012 Sustainability Yearbook.
  • Our product line was enhanced with new socially and environmentally beneficial hardware and software solutions.  We recently released two phenomenal accessibility solutions that help users with limited sight be more independent and productive in the workplace: the Lexmark Speech Solution and the award-winning Lexmark Accessibility Solution.   We also announced cutting-edge products that offer our customers superior energy savings, including our new Office Edge business inkjet and C740/X740 Series color laser printers and MFPs.
  • For the second year in a row, Corporate Responsibility (CR) Magazine listed Lexmark as one of the 100 Best Corporate Citizens. This list is recognized as one of the top corporate responsibility rankings, analyzing corporate performance in categories that include environmental impact, governance, human rights and employee relations.
  • In September, I was deeply honored to accept, on behalf of Lexmark and its employees, the Responsible CEO of the Year award from CR Magazine. Corporate social responsibility is everybody’s job at Lexmark, so we were all pleased that our CSR efforts were recognized. I'm an extremely fortunate CEO to have a dedicated and forward-thinking social responsibility team that’s more than 13,000 employees strong.

While these successes validate the strength of our CSR program, we recognize that there is always more that can be done. Going forward, we will continue to support the United Nations Global Compact (UNGC) and will conduct business in a manner that is sensitive to societal and environmental issues that align with the principles of that compact. We will remain diligent in maintaining a leadership position in our sustainability efforts. We will also strive for continuous improvement, consistent with the strategy we pursue throughout our business.

It is my pleasure to present Lexmark’s 2011 Corporate Social Responsibility report.

Sincerely,

Paul Rooke
Paul A. Rooke
Chairman and Chief Executive Officer
Lexmark International, Inc.