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2011 Corporate Social Responsibility Report


Lexmark’s CSR Report is global in scope and covers major operations, manufacturing and research and development facilities in the Americas, Europe and Asia for the full year ending December 31, 2011, unless otherwise noted. The basis for reporting on other matters specific to the operations of our business, including joint ventures, subsidiaries, leased facilities, outsourced operations and other entities that can affect comparability from period to period, can be found in Lexmark’s Annual Report on Form 10-K, which is filed with the Securities and Exchange Commission (SEC). We intend to continue to publish an annual CSR Report. If you have questions regarding this report or any of its contents, please contact us here.


At the heart of Lexmark's sustainability efforts lies our desire to maintain a balance between the economic, environmental and social needs of the world today without compromising the opportunities of future generations. We understand that this commitment to sustainable principles requires continual, diligent evaluation of our business practices in light of our aspirations. The scope of this report includes the following social responsibility areas.

  • Community involvement
  • Corporate governance and ethics
  • Diversity
  • Environmental responsibility
  • Health and safety
  • Human rights and labor standards
  • Supplier requirements

This report is designed to address the disclosure needs of our stakeholders by providing data on the significant CSR issues and the effects of those issues on our business processes and performance. To help ensure that our reporting efforts are productive, we have identified and reported on the issues we believe to be the most relevant, useful and timely.


Lexmark identifies critical social issues within our sustainability strategy through communications with stakeholders including customers, shareholders and employees. Our efforts are prioritized based on their needs but balanced to maintain alignment with our vision and values.


This matrix visually shows the relative emphasis Lexmark places on the various CSR areas.

Materiality Matrix


The CSR reporting process itself continues to give us an ever clearer picture of how we can strengthen the report and make it more meaningful. We are applying lessons learned and instituting procedures to improve future reports. We have chosen not to seek external assurance for this report but will continue to evaluate assurance options as we go forward.