Innovative Workflows Reduce Errors in Banking Processes
Progressive financial services institutions are turning to automated workflow solutions that dramatically improve accuracy.
When account-opening documents—such as articles of incorporation or an IRS certification—are missing or inaccurate, it can stall or even cripple your compliance objectives.
The consequences are even worse if these mistakes aren’t corrected before they become part of a document packet. In that case, they can impact your business on a number of levels, including customer satisfaction.
Lexmark’s New Account Opening solution enables you to easily submit both structured and unstructured documents into your workflow—directly from smart multifunction products in the branch. Better yet, our distributed intelligent capture technology reviews each packet for completeness, identifying missing documents and signatures while a customer is still in the branch. Once the solution determines that an account-opening packet is complete, it automatically extracts, validates and indexes critical information—then routes it wherever it needs to go.
You can complete the entire process in minutes—without barcodes, templates, keywords or changes to your forms or back-office system.