Replace process friction with peak automation

Files sitting in another person's queue. Exceptions stuck in limbo. When the flow of information stalls, your entire process feels the impact.

Now you can enhance productivity and eliminate the hassle of chasing down content. Our process mining, workflow and case management technology lets you intelligently incorporate information into the flow of business, replacing costly process friction with people-centric automation and adaptable workflows. Explore how Lexmark ends the information chase:

Process mining

Identify process bottlenecks and fix them fast with our advanced pattern recognition and interactive analysis tool.

Case management

Automate steps to gather related content so your staff can focus on the customer instead of the paperwork.

Workflow

Streamline and track daily routines across your enterprise with flexible design, routing, task and automation options.

Success story

Safety National Casualty Corporation

[PDF 123.17 KB]

Find out how a leading provider of workers’ compensation coverage uses Perceptive Workflow and Perceptive Content to simplify claims processing while enhancing staff productivity and protecting sensitive customer information.

With Perceptive Workflow, our claims analysts no longer wait for folders to show up, because the documents they need are at their fingertips.

Mike Saunchegraw Chief Information Officer Safety National Casualty Corporation

Related content

WHITE PAPER

[PDF 96.60 KB]

Stake your claim to the cost-cutting, time-saving, customer satisfaction-boosting benefits of process mining.

INCONTEXT MAGAZINE

Uncover the latest news and trends about process management technology.

Let’s talk

If you’re ready to know what Lexmark enterprise software can do for you, contact us now.