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Lexmark enhances tools for channel partners to provide ‘Cloud-First’ print solutions

New features are designed for distributed business environments, enabling ANZ channel partners to drive cloud print solutions

SYDNEY, Australia. 29 June 2021

Lexmark, a global imaging solutions leader, today announced major enhancements to its cloud services offering for channel partners – across Cloud Fleet Management (CFM) and Cloud Print Management (CPM).

The latest iteration of Lexmark’s cloud services will enable partners to support customers with their adoption of a ‘cloud-first’ strategy, minimising day-to-day print management tasks, reducing demands on IT staff, and providing a stable, but flexible print environment.

“As the uptake of cloud-based technologies and solutions continues to rise, we’re encouraging our partners to adopt a ‘cloud-first’ approach to their offering as an alternative to traditional premise-based device management and configuration,” said Stephen Bell, Regional Director of Lexmark ANZ. “Cloud-based solutions offer an effective, secure and less costly way of connecting today’s remote and hybrid workforce.”

Lexmark Cloud Services addresses these trends by providing a full suite of cloud-based services to deliver remote device management, print job management, document accounting and scan management features to ensure users are always capable of printing and scanning documents, which enhances productivity and flexibility.

Lexmark CFM enables channel partners to easily configure printers, capture metrics and keep devices current and working, all from a remote operations centre, which saves time and money. New CFM capabilities include:

  • Expanded supply level monitoring, including supplies beyond toner, such as photoconductors, waste toner bottles, and others;
  • Home screen customisation is now available for easier navigation, as users can rearrange the printer home screen to best suit their specific needs;
  • Copy/scan/fax counters are now listed in the same place as the print counter, for greater user convenience; and
  • Dashboard cards through Lexmark Cloud Services enable quick visibility and instant access to key information.

Lexmark CPM allows partners to help customers of all sizes to simplify processes, streamline costs and relieve IT burden. This latest software and hardware update includes:

  • Third party support: Customers with multiple brands of print devices can now utilise the industry-leading features of Lexmark Cloud Print Management across all devices, not just Lexmark devices. An external adapter attaches to the non-Lexmark printer or MFP and enables print management with badge release, without the need for additional on-premises infrastructure.
  • Guest print: Ideal for businesses that offer guests print access, new guest print features allow guests to use print release including hotels and convenience stores. Rather than scanning a badge to release a print job with a cloud account, the guest user submits the document they wish to print, then receives a unique pin number via email to trigger print release.

“Lexmark brings a full suite of cloud printing solutions to any print environment, suitable for small companies to large enterprises,” Mr Bell said.

“Our industry leadership in document and device security forms the backbone of the Lexmark Cloud, which offers the same levels of award-winning security, control and performance as our entire product line. We look forward to delivering additional cloud capabilities yet this year to allow partners to build cloud solutions for customers.”

Channel partners in Australia and New Zealand can take advantage of the new Cloud Services offerings from today. Registration for Cloud Print training and certification is now available for Lexmark channel partners.

Suggested Resources:

·      Learn more about Lexmark Cloud Services.

·      Lexmark Cloud Services received the BLI Pick Award for Outstanding Print Environment Management Solution.

·      Subscribe to the Lexmark News Blog.

·      Follow Lexmark on LinkedIn and Twitter.

About Lexmark

Lexmark creates innovative IoT- and cloud-enabled imaging technologies that help customers worldwide achieve their vision of print simplicity, security, savings and sustainability.

Media Contact


For any media enquiries, please contact:

Lauren McMillan
Public Relations, Australia & New Zealand (BCW)

M: +61 434 482 932
lauren.mcmillan@bcw-global.com