Shipping Information

Has my order shipped and is there a tracking number?

Lexmark.com allows you to track your order anytime. View your order history by logging into the My Account page, then, select "Orders". When your order appears, click on the tracking number to review the estimated delivery date.

To review your estimated delivery date, just click on the tracking number.

Do you deliver to my country?

We ship inside the Canada except PO box.

Can I change my shipping address after I’ve placed my order?

Unfortunately, you cannot change your shipping address after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system. If your order is not successfully delivered, it will be returned to the warehouse and Lexmark will credit your account.

Can I change my shipment method after I’ve placed my order?

Unfortunately, you cannot change your shipment method after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system.

Do you ship to PO boxes?

Due to shipper restrictions, we cannot deliver to PO boxes as primary shipping addresses.

How are the shipping charges calculated?

We try to make shipping as efficient as possible, and as simple as possible too.

• Standard (3-7 business days): FREE on all orders

To see the shipment status of your order or to find a tracking number, please log in to your My Account page, then click "Order Status".

If you have created a free Lexmark.com account, you can always find all your orders by signing in and clicking My Account on any Lexmark.com page.

Shipping Restrictions

Some products may be subject to special rules. Lexmark.com identifies these products as having certain "Shipping Restrictions.”