Report Summary
Quocirca — the global market insight and research firm that defines leaders making significant investments in their service portfolio and infrastructure, supported by strong delivery capabilities — has recognised Lexmark an industry leader in managed print services (MPS).
Lexmark’s efforts in sustainability, security and cloud services, as well as its deep industry proficiency are highlighted in the report. Amongst the many facets of Lexmark MPS that drive the vendor’s continued leadership position, the report named:
• “Mature predictive analytics expertise” that leverages artificial intelligence (AI) and machine learning technologies to support sensor monitoring and predictive algorithms.
• “Security-led1” MPS approach that goes beyond the device, providing customers with a “deep level of understanding” of print network security.
• “Innovative Smart Refresh lifecycle management programme,1” which uses performance and usage data to reduce waste by only replacing printers and MFPs at the end of their lifecycle..
• Recently expanded MPS offerings for the SMB market.