IT EBA BUSINESS SYSTEM ANALYST - ORDER TO CASH
Business Area: Connected Technology
Job Purpose/Mission/Summary
Responsible for analysis and evaluation of user business problems and development of system recommendations to meet requirements. Assignments typically include problem definition, evaluation of requirements, and implementation of systems to meet business and user requirements. Drive system and application enhancements for business improvements.
Key Roles and Responsibilities:
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Delivery of projects and continuous improvement initiatives via SAFe agile methodology.
- Understand business requirements.
- Obtain understanding of business functionalities to support business requirements and continuous improvement initiatives.
- Propose and review solution design with business for sign-off.
- Perform knowledge transfer to IT AMS.
- Provide training to business key users or super users.
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Configuration of system solution.
- Create functional specifications.
- Maintain configuration/solution documentation.
- Development and execution of test plans for unit, functional and regression testing.
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ERP system and business application decommissioning.
- Deactivate configuration.
- Level 3 production support for critical incidents, when required.
Competencies, Skills, Knowledge & Abilities:
- Knowledge of SAP (Order Management, Accounts Receivable, Invoicing)
- Appropriate level of supply chain / finance / services / sales and marketing business knowledge to effectively understand and support processes.
- Good analytical (root cause analysis) and problem solving skills.
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Personal Credibility.
- Ability to work in a cross-functional team with diverse background.
- Ability to effectively multi-task and prioritize items in order to complete tasks efficiently and within expected timelines.
- Effective training and work session facilitation capabilities.
- Effective English language skills, verbal and written communication.
- Uses appropriate confidentiality and able to disseminate information appropriately.
Education and Experience:
- Bachelor’s Degree in Computer Science, Business, Engineering or equivalent
- Minimum of 2 years in SAP Order to Cash (Order Management / Accounts Receivable / Invoicing)
You may send your application to recruitment@lexmark.com.