CHANNEL PROGRAMS ADMINISTRATOR
Business Area: Finance
Job Summary:
The Channel Programs Administrator is mandated to prepare monthly Loyalty Perks claims validation report for the purpose of payout to partner resellers. This entails a series of validation steps to ensure the veracity and eligibility of the claims received over a particular period. The role has a monthly activity cadence at the end of which it is expected to submit the claims validation report to our third-party agency who will execute the payments.
Moreover, the Channel Programs Administrator is also expected to perform other tasks such as, but not limited to tracking and processing claims for the SLED team.
Key Roles & Responsibilities:
- Extract Submissions and Payout Report from Workstride site
- Process report by checking for duplicates and scrub serial numbers against CDM portal and D365 to avoid double payment
- Update the Claims Report based on the results of the validation process
- Upload the Claims Report to the Workstride site
- Prepare final report according to specifications making sure total amount payable is clearly indicated
- Initiate request for approval and ensure report is available to the third-party agency for them to execute payment
- Update PBI dashboard (title: Loyalty Perks Report) with latest validated data
- Process DMR and Insight Monthly Claims report and ensure calculation is correct and coordinate with Rebates Team for them to check and validate
- Receive and download Orion Report; ensure this is saved and uploaded to the proper location
- Process SLED Claims Report using the template including upload of report to portal.lexmark.com
- Liaise with key contacts to ensure status of work is communicated as well as challenges that may be encountered
- Coordinate with Sales Support Team to verify serial numbers and claims and other issues that may arise
- Perform any other tasks that may be required by the business
Competencies, Skills, Knowledge & Abilities:
- Computer and systems literate, spreadsheets skills, analytical skills
- Proficient knowledge with MS Excel & Database applications
- Works with no or little direct supervision
- Good oral and written communication skills
Competencies, Skills, Knowledge & Abilities:
- Graduate of any 4-year course preferably business-related
- At least 2-4 years' experience working in a similar capacity with experience in using spreadsheets and calculations
You may send your application to recruitment@lexmark.com.