Lexmark supplies warranty

Statement of limited warranty for Lexmark supplies

Warranty coverage

Lexmark warrants that on the date of original purchase this Product will be free from defects in material or workmanship. If, during the warranty period, this Product is found to be defective in material or workmanship, it will be exchanged or repaired at Lexmark's option.

Warranty period

The Warranty Period for each Product is shown in the section entitled "Supplies products covered by the Lexmark limited warranty", and starts on the date of original purchase.

Not covered

Warranty service does not include repair or exchange when the problem results from accident, disaster, misuse, abuse, non-Lexmark modification (including refilling, tampered with in any way or remanufacturing), improper storage, malfunctioning equipment, laser print cartridges which are simply empty as a result of normal use, or normal wear and tear. Character or page yield is also not covered by warranty service, as it is influenced by customer application, printer contrast settings, operating environments, printer condition, and paper type.

Obtaining warranty service

To obtain warranty service during the warranty period, please complete the End User Supplies Warranty Claim Form. Be sure to attach a print sample illustrating the defect, and then return the Product (along with proof of purchase and the completed Warranty Claim Form) to the place of original purchase.

If the Product was purchased directly from Lexmark, you must return it to Lexmark to obtain warranty service. For supplies warranty questions, please call 1-800-438-2468 for assistance.

Lexmark Cartridge Collection Program shipping labels cannot be used for supplies warranty service returns.

This limited warranty applies only to Product purchased and located in the United States and/or Puerto Rico.

Other information

THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND LEXMARK SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR SATISFACTORY QUALITY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state, province to province, country to country.

Limitation of remedies

Your sole remedy under this Statement of Limited Warranty shall be Lexmark's performance of warranty service. For any claim concerning performance or nonperformance by Lexmark under this statement, or for any claim related to this product, you shall be entitled to recover actual damages up to the limits indicated in the following paragraph.

Lexmark's liability for damages to you for any cause whatsoever arising out of or related to this Statement of Limited Warranty or for any other claim related to this Product shall be limited to the amount that you paid for the Product at the time of original purchase. In no event will Lexmark be liable to you for any lost profits, lost savings, or other incidental or consequential damages even if 1) Lexmark, 2) a Lexmark Authorized Reseller, 3) any other reseller who purchased this product from a Lexmark Authorized Wholesaler has been advised of the possibility of such damages, or for any claim you based on a third-party claim. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Supplies products covered by the Lexmark limited warranty

Laser printer supplies

* Limited lifetime warranty does not apply to Laser Cartridges which have been refilled or to those which are simply empty as a result of normal use. Limited lifetime warranty is valid until the laser cartridge is depleted of useful amounts of Lexmark toner.

** Limited lifetime warranty for Photoconductor Units/Kits, Imaging Units/Kits, Developer Units/Kits and/or Waste Toner Bottles/Containers is valid until the "Replace supply item" message is displayed. Use of third-party supplies that cause damage to the Photoconductor Units/Kits, Imaging Units/Kits, Developer Units/Kits and/or Waste Toner Bottles/Containers will not be covered under the Lexmark limited lifetime warranty for supplies.

Ribbon supplies