Lexmark announces the launch of MPS Express - The new Managed Print Services program for resellers will enhance their print offering to SMB customers, using cloud technology

Lexmark, a global leader in imaging and printing solutions, has launched MPS Express, a cloud-based program that will provide small and medium businesses (SMBs) with a solution to streamline their document management processes and free them from day-to-day printer management.

MPS Express, which replaces the Lexmark MPS Core channel offering, incorporates feedback from partners on their MPS needs and increases the offering to go beyond basic print services. The program stops short of a fully-customised enterprise managed print services (MPS) solution, is packaged with services that meet the needs of a small-to-mid business customer through a partner and provides a turn-key cloud-based solution.

Steve Kendall-Smith, Managing Director UK & Ireland, explains: “Many channel partners have been asking for a solution that enables them to minimally invest in their MPS infrastructure and still create a competitive offering for end customers. We are excited to announce a new offering that fits that bill – Lexmark MPS Express. The new program includes services, support, proactive replacement of supplies and remote management capabilities, meaning that small businesses will no longer have to worry about managing their print infrastructure – especially when they do not have internal IT resources.”

By relying on the experience and capacity to deliver services and solutions from Lexmark, an industry leader in managed print solutions with a 95% renewal rate, partners can benefit from advanced diagnostics systems that help to anticipate incidents and enable predictive maintenance, to ensure workflows are:

• Efficient: proactive replacement of supplies and proactive maintenance
• Simple: optimised administration, operations and billing processes
• Secure: comprehensive security features thanks to secure-by-design approach

The new MPS Express program provides tools that allow partners to create their own commercial package for SME customers, thereby building a long-term relationship that frees end customers from the daily management of printing services and enables them to better focus on their core business.

Partners can access MPS Express via the Lexmark PartnerNet.
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