Keep your business running smoothly with Lexmark Predictive Support

Printing and scanning device failures can severely interrupt your business, costing you time and money. And many managed print services (MPS) providers are reactive, providing support only after a device fails. Their technology can’t anticipate failures.

We know that the best service experience is to never need service at all. We help realise that vision with three important components of Lexmark Predictive Support:

Reduce your downtime from unanticipated device failures

Using sophisticated technology to evaluate your print environment, Lexmark takes action on a device before it fails and disrupts your business — and often before you even know there’s an issue.

Receive just-in-time supplies delivery through streamlined automation

Unlike some vendors, we don’t rely on spreadsheets and human intervention that create errors and delay for your supplies management. Instead, Lexmark automatically replenishes your toner and other supplies using sophisticated algorithms and artificial intelligence.

Keep support and supply status at your fingertips

Notifications about service and supplies replenishment are provided directly to your devices to alert users. Users stay informed, preventing unnecessary calls to the help desk.