Just Announced

Lexmark CX962tse

Part #: 20L8500
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Features

  • Color Laser
  • Duplex (2-sided) Printing: Integrated Duplex
  • Print Speed: Up to 45 ppm
  • Recommended Monthly Page Volume: 7,000 - 50,000 pages†
  • energy star logo
  • warranty logo

This is an FCC Class A device. Not intended for use in residential or domestic environments.

Product Description

With the new CX962tse color A3 multifunction printer, you get reassuring versatility, exceptional sustainability, and surprising simplicity from such sophisticated technology. Boost your productivity with vivid prints — up to 45 pages per minute*. Intuitively navigate the 10-inch color touchscreen, and save time with single-pass two-sided scanning.

Sustainable: Easy to feel good about

Feel good about your purchase and help meet your own sustainability goals with our world-class practices and independent third-party certifications. Do your part for the planet with our industry-leading use of post-consumer recycled materials and our award-winning LCCP cartridge recycling program. Save energy — and money – with technology that exceeds strict global standards for energy efficiency (such as ENERGY STAR®). Designed and built to last seven years or more. Minimize your impact on the environment with a company that focuses on sustainability throughout the product lifecycle from design through use, end of life and beyond. For more information, visit Lexmark.com/sustainability.

Versatile: Easy to Use

Create everything your business requires and anything you can imagine — from standard office documents to marketing brochures, booklets and posters — with broad media size support, high-volume printing, and exceptional paper handling and finishing capabilities. Print vivid, colorful visualizations, charts and documents with professional color features (including PANTONE® calibration) and a full range of media sizes so you can effectively communicate your ideas. Easily incorporate your printer or multifunction printer into your workspace with a versatile, configurable design that saves space without sacrificing performance. Boost your productivity with our rich suite of cutting-edge software and solutions with broad capabilities including scanning paper files directly into your cloud-based storage systems and automatically translating documents into 100+ languages. Further your organization's digital transformation with direct integration into your critical workflows and core business systems using these IoT-enabled devices.

Simple: Easy to Manage

Quickly do what you need to do using an intuitive operator panel and easy-to-follow navigation. Easily maintain your devices with one-handed toner replacement, easy-to-reach serviceable areas, and alerts that are simple to understand. Enjoy the peace of mind of knowing you are protected by the industry’s most comprehensive security portfolio, right out of the box. Keep your business running with exceptional reliability, industry-leading durability, and long-lasting toner and supplies. Rest easy that every aspect of your device is made to work together seamlessly thanks to Lexmark’s core technology ownership.

***The Trusted Platform Module (TPM) is not available in some countries.

*Print speeds measured in accordance with ISO/IEC 24734 (ESAT). For more information see: www.lexmark.com/ISOspeeds.

**Average continuous black or continuous composite color (CMY) declared yield in one-sided (simplex) mode up to this number of pages in accordance with ISO/IEC 19798. Actual yield will vary considerably based upon many factors. See www.lexmark.com/yields for more information. In demonstration of circular economy principles, genuine Lexmark supplies with Unison™ Toner may contain components recovered from the Lexmark Cartridge Collection Program (LCCP).

In the Box

  • Up to 225,000** pages black and up to 250,000** pages color return program imaging unit
  • Up to 15,000*-page black toner cartridge
  • Power Cord (Country Dependent)
  • Worldwide Printer Setup Sheet (wordless)
  • Worldwide Safety Information Sheet
  • Warranty Information (region / country dependent)
  • Up to 12,000*-page cyan, magenta, yellow toner cartridges
  • Worldwide Safety Stability Sheet
  • Lexmark CX962tse multifunction color laser printer.

Ethernet, USB or parallel cable not included.

** Imaging unit maximum yield estimate based on 5 average letter/A4-size pages per print job and 5% average coverage per page. Actual Yield may vary based on other factors such as device speed, paper size and feed orientation, toner coverage, tray source, percentage of black-only printing and average print job complexity.

Box contents may vary by country and/or reseller. Subject to change without notice.

* Average continuous black or continuous composite CMY declared cartridge yield up to this number of standard pages in accordance with ISO/IEC 19798.

General Specs

Part # 20L8500
Print Technology
  • Color Laser
Function
  • Color Copying
  • Color Printing
  • Color Scanning
  • Trusted Platform Module (TPM)1
Workgroup Size
  • Large Workgroup
Display
  • Lexmark e-Task 10.1-inch (25.6 cm) color touch screen
Media Sizes Supported
  • A6, Oficio, 12 x 18", 7 3/4 Envelope, JIS-B4, 9 Envelope, JIS-B5, A3, Ledger, A4, Legal, SRA3, A5, Hagaki Card, Letter, B5 Envelope, C4 Envelope, Statement, C5 Envelope, Executive, DL Envelope, Folio, 10 Envelope
Included Paper Handling
  • 500-Sheet Output Bin, 550-Sheet Tray, 550-Sheet Tray, 2 x 550-Sheet Tray, 150-Sheet Multipurpose Feeder
Standard Ports
  • Gigabit Ethernet (10/100/1000), Front USB 2.0 Specification Hi-Speed Certified port (Type A), 802.11a/b/g/n/ac + Apple iBeacon, USB 2.0 Specification Hi-Speed Certified (Type B)
Size (in. - H x W x D)
  • 48.0 x 23.3 x 26.0 in.
Weight (lb.)
  • 265.5 lb.
Packaged Size (in. - H x W x D)
  • 58.1 x 29.1 x 30.9 in.
Packaged Weight (lb.)
  • 312.5 lb.

Copying

Copy Speed
  • Up to:
  • Black: 45 cpm2 (Letter)
  • Color: 45 cpm2 (Letter)
Copy Speed Duplex
  • Up to:
  • Black: 45 spm2 (Letter)
  • Color: 45 spm2 (Letter)
Time to First Copy
  • As fast as:
  • Black: 8.5 seconds
  • Color: 9.5 seconds
Reduce / Enlarge Range
  • 25 - 400 %

Printing

Print Speed
  • Up to:
  • Black: 45 ppm2 (Letter)
  • Color: 45 ppm2 (Letter)
Print Speed Duplex
  • Up to:
  • Black: 45 spm2 (Letter)
  • Color: 45 spm2 (Letter)
Time to First Page
  • As fast as:
  • Black: 7.1 seconds
  • Color: 8.2 seconds
Print Resolution
  • Black: 1200 x 1200 dpi, 4800 Color Quality
  • Color: 4800 Color Quality, 1200 x 1200 dpi
Duplex
  • 2-sided:
  • Integrated Duplex
Printable Area
  • 0.16 inches of the top, bottom, right and left edges (within)

Scanning

Scanner Type / ADF Scan
  • Flatbed scanner with automatic document feeder
  • DADF (single pass Duplex)
Scan Area
  • 11.69 x 17.0 inches (Maximum)
A4/Ltr Simplex Scan Speed
  • Up to:
  • Black: 120/120 sides per minute
  • Color: 120/120 sides per minute
A4/Ltr Duplex Scan Speed
  • Up to:
  • Black: 240/240 sides per minute
  • Color: 240/240 sides per minute
Scan Resolution / Optical Scanning Resolution
  • Enhanced: 600 x 600 dpi
  • Optical: 300 x 300 dpi
  • 300 X 300 dpi
Scan File Formats
  • Send as:
  • DOCX, RTF, TXT, TIFF, Archival PDF (A-1a, A-1b), Secure PDF, PDF, JPEG, JPG, Searchable PDF
Scan Destinations
  • e-mail, USB or Network connected computer, USB Flash drive, FTP
ADF
  • 300-Sheet Automatic Document Feeder
ADF Paper Input Capacity / ADF Paper Output Capacity
  • Up to: 300 pages 20 lb or 75 gsm bond
  • Up to: 300 pages 20 lb or 75 gsm bond

Paper Handling

Media Types Supported
  • Vinyl Labels, Labels, Card Stock, Plain Paper, Envelopes, Glossy Paper, Refer to the Paper & Specialty Media Guide
Finishing Option
  • Yes
Number of Paper Inputs
  • Standard: 5
  • Maximum: 6
Paper Input Capacity
  • Standard: 2350 pages 20 lb or 75 gsm bond
  • Maximum: 3850 pages 20 lb or 75 gsm bond
  • 2350 pages 20 lb or 75 gsm bond
Paper Output Capacity
  • Up to:
  • Standard: 500 pages 20 lb or 75 gsm bond
  • Maximum: 2650 pages 20 lb or 75 gsm bond
Paper Weight Range Supported
  • lb.:
  • 16 - 80 lb. (Standard Tray)
  • 16 - 80 lb. (Multipurpose Feeder)
Finishing Functions
  • Offset stacking, Stapling, Hole punching
Optional Paper Handling
  • 2,250-Sheet Booklet Staple Hole Punch Finisher, 500-Sheet Staple Offset Finisher, Folding Paper Transport Unit, 1,250-Sheet Staple Hole Punch Finisher, Offset Stacker, 1,500-Sheet High-Capacity Tray, Paper Transport Unit, 2000-Sheet Tandem Tray, Cabinet
Recommended Monthly Page Volume
  • 7,000 - 50,000 pages3
Maximum Monthly Duty Cycle
  • Up to:
  • 200 000 pages per month4
A3 / 11 x 17
  • Yes

Cartridges & Imaging

Laser Cartridge Yields
  • up to:
  • 46,9005-page Color (CMY) Cartridges
  • 47,7005-page Black Cartridge
Imaging Unit Estimated Yield
  • Up to:
  • 225,000 (black) and 250,000 (color) pages, based on 3 average letter/A4-size pages per print job and ~ 5% coverage
Cartridge(s) Shipping with Product
  • 15,0005-page Black Toner Cartridge5, 12,0005-page Color (CMY) Toner Cartridges5
Replacement Cartridges:
  • Product functions only with replacement cartridges designed for use in a specific geographical region. See www.lexmark.com/regions for more details.

Hardware

Processor Speed
  • Quad Core, 1.2 GHz
Memory
  • Standard: 4 GB
  • Maximum: 4 GB
Hard Disk
  • Intelligent Storage Drive included; Magnetic Hard Disk available
Printer Languages
  • Standard:
  • PCLm, PCL 6 Emulation, Personal Printer Data Stream (PPDS), PCL 5 Emulation, PostScript 3 Emulation, PDF 1.7 emulation, Direct Image
Fonts and Symbol Sets
  • 2 PCL 5/6 bitmap fonts, 94 scalable PCL 5/6 fonts, 163 scalable PostScript fonts, 5 PPDS bitmap fonts, 39 scalable PPDS fonts
Touch Screen Display
  • Yes

Connectivity

Direct USB
  • Yes
Ethernet Network
  • Yes
Wireless
  • Yes
Network Protocol Support
  • IPSEC w/ IPv4, IPSEC w/ IPv6, IPv6, IPv4, ICMP, TCP, IGMP, UDP
Network Printing Methods
  • FTP, LPR, Direct IP (Port 9100), Pull Printing, Thin Print, Microsoft Web Services WSD, Enhanced IP (Port 9400), IPP 1.0, 1.1, 2.0 (Internet Printing Protocol)
Network Management Protocols
  • DHCP, APIPA (AutoIP), mDNS, BOOTP, WINS, DDNS, DNS, ARP
Network Security
  • SSL Cipher Configuration, SNMPv3, Certificate Management, TCP Restricted Server List, 802.1x Authentication: MD5, MSCHAPv2, LEAP, PEAP, TLS, TTLS, IPSEC Support (IPv4/IPv6), TCP/UDP Port Access Control, Security Port Lockdown
Optional Local Ports
  • Internal 1284-B Bidirectional Parallel, Internal RS-232C serial
Optional Network Ports
  • MarkNet N8230 Fiber Ethernet Print Server
Wireless Network
  • WPA™ and WPA2™ - Personal, 802.1x Authentication: MD5, MSCHAPv2, LEAP, PEAP, TLS, TTLS, WPA2™ - Personal

Supported Operating Systems

Microsoft Windows Operating Systems Supported
  • Windows Server 2008 x64 running Terminal Services, Windows 11, Windows 10, Windows Server 2008 x64, Windows Server 2008 running Terminal Services, Windows 8.1, Windows Server 2022, Windows Server 2008 R2 running Terminal Services, Windows 8, Windows Server 2008, Windows Server 2008 R2, Windows 8 x64, Windows 7 x64, Windows Server 2012, Windows Server 2016, Windows Server 2012 R2, Windows Vista x64, Windows Server 2019, Windows Vista, Windows 7
Apple Operating Systems Supported
  • Support is provided through AirPrint and AirScan only
Android Operating System Support
  • Support is provided through Mopria® Print Service and Mopria Scan.
Linux Operating Systems Supported
  • Ubuntu 22.04, Fedora 36, Debian 11, SUSE Linux Enterprise Server 12 SP5, Debian 10, Red Hat Linux 9.1, Ubuntu 20.04, OpenSUSE 15.4, OpenSUSE 15.2, Red Hat Linux 8.7, Fedora 37, SUSE Linux Enterprise Server 15 SP4
Citrix MetaFrame
  • Microsoft Windows Server 2012 R2 Datacenter Edition running Citrix XenApp 7.5, 6, 7, 8, 9, 11, 12, 13, 14, 15, 16, Microsoft Windows Server 2012 Datacenter Edition running Citrix XenApp 7.5, 6, 7, 8, 9, 11, 12, 13, 14, 15, 16, Microsoft Windows Server 2012 Essentials running Citrix XenApp 6.0, 6.5, Microsoft Windows Server 2012 Foundation running Citrix XenApp 6.0, 6.5, Microsoft Windows Server 2012 Standard running Citrix XenApp 6.0, 6.5
Novell Operating Systems Supported
  • Novell Open Enterprise Server 2 (SP3) on SuSE Linux Enterprise Server 10 SP4 (x86 and x64) 3, Novell Open Enterprise Server 11 (SP3) on SuSE Linux Enterprise Server 11 SP4 (x86 and x64), Novell NetWare 6.5 Open Enterprise Server, Novell Open Enterprise Server 15 (SP1) on SuSE Linux Enterprise Server 11 SP4 (x86 and x64), Novell Open Enterprise Server 11 (SP3) on SuSE Linux Enterprise Server 12 SP1 (x86 and x64)
Other Operating Systems Supported
  • Virtually any platform supporting TCP/IP

Electrical & Operation

ENERGY STAR
  • Yes
ENERGY STAR Typical Electricity Consumption
  • TEC:
  • 0.69 kilowatt-hours per week
Noise Level
  • Operating:
  • 15 dBA (Idle)
  • 50 dBA (Print)
  • 52 dBA (Copy)
  • 50 dBA (Scan)
Duplex Print Noise Level
  • Operating:
  • 51 dBA
Average Power
  • 0.2 watts (Hibernate Mode)
  • 1.2 watts (Sleep Mode)
  • 67 watts (Ready Mode)
  • 695 watts (Printing)
Specified Operating Environment
  • Altitude: 0 - 2896 Meters (9,500 Feet)
  • Humidity: 15 to 80% Relative Humidity
  • Temperature: 10 to 32.2°C (50 to 90°F)
Product Certifications
  • ENERGY STAR, ICES-003 Class A, BSMI Class A, VCCI Class A, FCC Class A, NOM-032, UL, cUL, NOM, US FDA/CDRH, IEC 60825-1, CB Report, ISO-532B, CE (EU) DoC, EFTA (CE), KC / KCC Mark, RCM DoC, ErP - EcoDesign, CCC, UKCA DoC, Blue Angel / DE-UZ 219, CECP, CEL, ECMA-370, TED, SII, TER, UL-AR, GS Mark, ISO-9296, EPEAT Gold, Mopria Certified®
UNSPSC Code
  • 43212110
Harmonized Tariff Code
  • 8443.31.0000
Country of Origin
  • Rest of World - PRC, North America & TAA Compliant - Mexico

Warranties

Limited Warranty
  • See Statement of Limited Warranty:
  • 1-Year Onsite Repair, Next Business Day

1The Trusted Platform Module (TPM) is not available in some countries.
2Print and copy speeds measured in accordance with ISO/IEC 24734 and ISO/IEC 24735 respectively (ESAT). For more information see: www.lexmark.com/ISOspeeds.
3"Recommended Monthly Page Volume" is a range of pages that helps customers evaluate Lexmark’s product offerings based on the average number of pages customers plan to print on the device each month. Lexmark recommends that the number of pages per month be within the stated range for optimum device performance, based on factors including: supplies replacement intervals, paper loading intervals, speed, and typical customer usage.
4"Maximum Monthly Duty Cycle" is defined as the maximum number of pages a device could deliver in a month using a multishift operation. This metric provides a comparison of robustness in relation to other Lexmark printers and MFPs.
5Average continuous black or continuous composite CMY declared cartridge yield up to this number of standard pages in accordance with ISO/IEC 19798.

What's the difference between our Return Program supplies? Hide/Show explanation

Return Program supplies

  • Supplies sold at a discount versus the prices of regular cartridges
  • Customer agrees to use cartridges once and return to Lexmark for remanufacturing or recycling.
  • Note: Not all supplies are available through the Return Program

Scroll to Return Program supplies

Regular supplies

  • Supplies sold at regular prices
  • Cartridges are still recyclable at no cost to you through the Lexmark Cartridge Collection Program. Learn more.

Scroll to regular supplies

Other supplies

  • Imaging kits
  • Developer units
  • Waste toner bottles, etc.

Scroll to other supplies

Name Part # Page Yield Price Quantity
Lexmark CS963, CX950, 951, 961, 962, 963, 833, XC9525, 9535, 9635, 9645, 9655, 8355 120K Waste Container
77L0W00 120,000
Lexmark CS963, CX950, 951, 961, 962, 963, 833, XC9525, 9535, 9635,9645, 9655, 8355 3-Color Return Program 250K Imaging Kit
77L0ZV0 250,000
Lexmark MX953, CS963, CX950, 951, 961, 962, 963, 833, XC9525, 9535, 9635, 9645, 9655, 8355 Black Return Program 225K Imaging Unit
77L0ZK0 225,000
Staple Cartridges (4 pack)
20L7500 8,000
Lexmark MX953, CS963, CX950, 951, 961, 962, 963, 833, XC9525, 9535, 9635, 9645, 9655, 8355 Black 225K Imaging Unit
77L0Z10 225,000
Lexmark 3-Pack 15K Finisher Staples
25A0013 15,000
Lexmark CS963, CX950, 951, 961, 962, 963, 833, XC9525, 9535, 9635, 9645, 9655, 8355 3-Color 250K Imaging Kit
77L0Z50 250,000
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Name Part # Page Yield * Price Quantity
Lexmark CS963, CX961, 962, 963, XC9635, 9645, 9655 Magenta 46.9K Toner Cartridge
77L0H30 46,900
Lexmark CS963, CX961, 962, 963, XC9635, 9645, 9655 Cyan 46.9K Toner Cartridge
77L0H20 46,900
Lexmark MX953, CS963, CX961, 962, 963, XC9635, 9645, 9655 Black 47.7K Toner Cartridge
77L0H10 47,700
Lexmark CS963, CX961, 962, 963, XC9635, 9645, 9655 Yellow 46.9K Toner Cartridge
77L0H40 46,900
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*Average continuous black or continuous composite CMY declared cartridge yield up to this number of standard pages in accordance with ISO/IEC 19798.

Name Part # Category Price Quantity
RS-232C Serial Interface Card
14F0100 Connectivity
USB Cable (2-meter)
1021294 Connectivity
CX962 4-Year Parts Only Extended Warranty
2382207 Extended Warranties
Parallel Cable (10-foot)
1021231 Connectivity
CX962 3-Year Parts Only Extended Warranty
2382206 Extended Warranties
CX962 6-Year Parts Only Extended Warranty
2382209 Extended Warranties
CX962 5-Year Parts Only Extended Warranty
2382208 Extended Warranties
CX962 Per Call On Site Repair NBD Warranty
2382190 Extended Warranties
CX962 1-Year Post Warranty Onsite Repair Next Business Day
2382189 Extended Warranties
CX962 2-Year Parts Only Extended Warranty
2382205 Extended Warranties
CX962 1-Year Parts Only Extended Warranty
2382204 Extended Warranties
2000-Sheet Tandem Tray - Letter
20L8803 Paper Handling
2000-Sheet Tandem Tray - A4
20L8802 Paper Handling
1500-Sheet High-Capacity Tray
20L8804 Paper Handling
CX962 2-Year Renewal Parts Only
2382211 Extended Warranties
CX962 1-Year Renewal Parts Only
2382210 Extended Warranties
2 x 550-Sheet Tray
20L8801 Paper Handling
550-Sheet Tray
20L8800 Paper Handling
Contactless Authentication Device
57X0301 Application Solutions
CX962 5-Year Onsite Repair NBD Warranty
2382183 Extended Warranties
Contact Authentication Device
57X0300 Application Solutions
CX962 4-Year Onsite Repair NBD Warranty
2382182 Extended Warranties
CX962 1-Year Renewal Onsite Repair, Response Time Next Business Day
2382185 Extended Warranties
CX962 6-Year Onsite Repair NBD Warranty
2382184 Extended Warranties
CX962 3-Year Onsite Repair NBD Warranty
2382181 Extended Warranties
CX962 2-Year Onsite Repair NBD Warranty
2382180 Extended Warranties
Surge Protective Device, 110-120V
SPD0001 Connectivity
CX962 3-Year Renewal Onsite Repair, Response Time Next Business Day
2382187 Extended Warranties
CX962 2-Year Renewal Onsite Repair, Response Time Next Business Day
2382186 Extended Warranties
Elatec Reader Authentication Device
57X0210 Application Solutions
CX962 4-Year Renewal Onsite Repair, Response Time Next Business Day
2382188 Extended Warranties
Desktop Contactless Reader
57X0225 Application Solutions
Removable Hard Disk Enclosure Kit
57X0070 Flash, SDRAM Memory
Contactless Front Solutions Module (Primary)
57X0235 Application Solutions
Fax Card Option
37X6146 Connectivity
English Keyboard Kit
57X7040 Connectivity
500GB Hard Disk Drive (SATA)
27X0420 Flash, SDRAM Memory
Lexmark MarkNet™ N8230 Fiber Ethernet Print Server
27X0142 Connectivity
Bar Code License
82S1204 Application Solutions
IPDS License
82S1203 Application Solutions
CX962 3-Year Renewal Parts Only
2382212 Extended Warranties
Paper Transport
20L8817 Paper Handling
500-Sheet Staple Finisher
20L8810 Paper Handling
1250-Sheet Staple 2/3 Hole Punch Finisher
20L8812 Paper Handling
Folding Paper Transport
20L8811 Paper Handling
CX962 4-Year Renewal Parts Only
2382213 Extended Warranties
Keyboard Shelf
20L8807 Furniture
Cabinet
20L8806 Furniture
2250-Sheet Booklet Staple 2/3 Hole Punch Finisher
20L8814 Paper Handling
1250-Sheet Staple 2/4 Hole Punch Finisher
20L8813 Paper Handling
Offset Stacker
20L8816 Paper Handling
2250-Sheet Booklet Staple 2/4 Hole Punch Finisher
20L8815 Paper Handling

†"Recommended Monthly Page Volume" is a range of pages that helps customers evaluate Lexmark’s product offerings based on the average number of pages customers plan to print on the device each month. Lexmark recommends that the number of pages per month be within the stated range for optimum device performance, based on factors including: supplies replacement intervals, paper loading intervals, speed, and typical customer usage.

All information is subject to change without notice. Lexmark is not liable for any errors or omissions.

Still Need Help?

For Lexmark shop customer support and general questions

call: +1-800-539-6275 Option 2
email: ecomsupportna@lexmark.com
Hours: MON-FRI: 8.00 a.m. to 9.00 p.m. EST
Need technical support? Please visit our Lexmark Support page.

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