We understand that purchasing a printer is a big decision, and that you might not have all the information you need. So don’t hesitate to call us for assistance with any of the following:
Call: 0800 083 0837
eMail at ecomsupportemea@lexmark.com
Information about your order is available instantly on lexmark.co.uk. From our shop page footer, choose “Order Status” and then enter your order number and email address when prompted.
We currently accept credit card. Other payment options may be introduced in the near future.
All transactions at Lexmark.co.uk are conducted via a secure payment gateway which encrypts all submitted information.
Lexmark strives to provide quality goods and services that help you become more productive and save you money. For any physical product you order (as opposed to downloads, warranties, etc.), we will not charge your payment card until your order is actually shipped.
The charge will appear on your credit card as: Lexmark.
Prices include any applicable taxes, duties, levies or similar charges, such as applicable value added taxes (“VAT”), copyright and/or environmental levies. Lexmark does not currently offer a VAT refund system for foreign residents.
To view and print your invoice, please view your order history in My Account page and click "My Orders"
We only accept credit cards at this time.
For credit card verification purposes, you must enter the address exactly as it appears on your credit card statement. You do not need to enter a middle name or initial.
If you are ordering a physical product (as opposed to downloads, warranties, etc.), a delivery information page will be included during checkout. This is where you can enter a separate delivery address and also choose your shipment method.
No. Your card number should be entered in as a continuous string of digits.
There are several potential reasons for a failed credit card transaction. Your card may have expired or reached its limit. Alternatively, there may have been processing problems with the issuing bank, or credit card company.
If you do encounter a problem, please contact Customer Service for assistance; providing them any error message numbers you may have received, as well as the order number from the shopping cart.
Lexmark Customer Service
eMail at ecomsupportemea@lexmark.com
Mon-Fri 9:00 a.m. - 5:00 p.m.
If you have created a free Lexmark.co.uk account, you can always find all your orders by signing in and clicking My Account on any Lexmark.co.uk page.
We can also help you find an order right here. Just enter the information below.
View order history by logging into My Account page and click "My Orders"
Lexmark is committed to making your experience with our products as rewarding and productive as possible. Here are your options for helpful, customer-oriented technical support:
Cookies are a way for Lexmark.com to recognise you and facilitate your shopping and service experience so that you have fewer forms to fill out and in general have a more efficient visit. In other words, we rely on them to help serve you better.
Because cookies read information on your hard drive, you might think they contain personal information. But actually, all a cookie contains is a unique identifier so that our system can recognise you and your browser. And for an even further level of security, our commerce system encrypts all cookies so that they cannot be read by any other web page.
If you're using Internet Explorer 6+, go to the Tools menu and select Internet Options. Within the Internet Options window, select the Privacy tab. The default browser setting is medium, which allows you to accept cookies. To change this setting, move the slider to determine which setting you prefer. If your setting has been set to Custom, click the Advanced button and choose Accept Cookies.
If you're using Internet Explorer 5.x, go to the Tools menu and select Internet Options. Within the Internet Options window, select the Security tab. Select Internet, then Custom Level. Scroll down to Cookies and choose Enable.
If you're using Netscape 7+, go to the Edit menu and select Preferences. Double-click the Privacy & Security category, select Cookies. Set your Cookies preferences.
Call: 0800 083 0837
or email at ecomsupportemea@lexmark.com
Monday to Friday
9:00 a.m. to 5:00 p.m.
Central European Time