Managed Print Services
Enable your vision for print simplicity, security, savings and sustainability
Put the Internet of Things to work for you
The Lexmark Global IoT System harnesses the power of the Internet of Things (IoT) for your benefit. Lexmark printers and multifunction products (MFPs) are loaded with sensors that continuously monitor device performance. We analyse the performance data for usage trends, waste, security risks and more to help you eliminate burden on your IT team.
Reduce costs, simplify billing and improve customer service with Lexmark MPS, which includes more than 1 million devices around the world. Others have multiple systems to track billing, service, etc. Lexmark has one system to seamlessly manage your ecosystem.
We can fix it before it breaks
We know that the best service experience is to never need service at all.
We help realize that vision with Lexmark Predictive Support. It’s a solution ensuring uptime by pairing advanced technologies and sophisticated algorithms. We can anticipate and prevent disruptions before they occur. Thanks to our IoT-enabled devices, we know when an issue will arise. We contact you to resolve the problem—often remotely—before you are aware it even exists.
With toner and other supplies, artificial intelligence (AI) enables automatic, just-in-time delivery based on actual usage and eliminates you having to manage inventory. Plus, proactive notifications for service requests, supplies shipment status and more are displayed on the device panel.
This proactive technology solution results in consistent and cost-saving device support that stands out from the competition.
Infrastructure management that flexes
Lexmark infrastructure support and management is flexible to meet your complex requirements. We can fully manage your print infrastructure—or for the ultimate burden relief, Lexmark can replace on-premises print infrastructure with a true cloud-native solution to release print jobs. Our cloud-based print services eliminate server maintenance, streamline user management, and give you greater flexibility, redundancy and scalability. Plus, you get a boost in security.
Empower workplace flexibility with an advanced connectivity suite
Lexmark Cloud Bridge technology enables expanded access to advanced managed print services without the need for additional hardware or software. This connectivity suite unlocks, with simplicity and scale, full MPS capabilities for direct enterprise customers in complex network environments and empowers partners by expanding the types of devices that can connect to Cloud Fleet Management.
Whether used in large enterprise back office environments, distributed retail locations or a remote home office with a single device, Lexmark Cloud Bridge offers dynamic connectivity options for use by any size organisation.
Comprehensive security for your devices, documents and network
Other vendors save their most secure devices for a portion of their portfolio or charge for more security. Not Lexmark. All Lexmark devices are secure by design. Adding to our security stance, we own our technology, so we are agile and responsive for quicker threat response.
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LEXMARK INSIGHTS
How can Lexmark’s technology-based approach save you time and money?
WHAT EXPERTS SAY
“Lexmark’s holistic approach allows it to provide systematic security for the device, the fleet, and across the network infrastructure.”
Data and analytics that are visual and interactive
Lexmark MPS brings together tools and solutions as part of a best-in-class governance model. We provide interactive data analytics and visualisations, not spreadsheets and static presentations. With our interconnected system, we can provide you meaningful print analytics for enhanced visibility, greater digitisation opportunities, and increased confidence that your system is solidly under control.
We can also integrate printing and scanning data with your key business metrics, bringing added value to the analysis.
Expertise and solutions tailored to your industry
Lexmark consultants are steeped in the intricacies of your industry and its needs. We can help you improve processes because we understand your industry’s nuances, underlying challenges and objectives.
That includes tailoring smart, practical workflow solutions. We focus on the intersection of digital systems and paper documents, where many mission-critical processes lie. Our industry consultants help you optimise business processes with solutions that range from simple digitisation to more sophisticated digital workflows. Importantly, we connect our solutions to your existing IT platforms.
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LEXMARK INSIGHTS
Lexmark data and interactive analytics bring enhanced visibility and actionable insights.
PROFESSIONAL SERVICES
Work with Lexmark Professional Services to see how we can help keep your organisation operating at peak efficiency.
95%
customer renewal rate
We work with some of the most technologically advanced organisations in the world.
Long-life devices + industrial reliability
Lexmark products are designed to drive savings. Our devices are intentionally engineered to last seven or more years. We also futureproof our devices by supporting upgrades for firmware security and new functionality. With durable, reliable, futureproofed devices, you can reduce your overall capital spend.
Optimise your entire ecosystem—and keep it optimised
Applying a data-driven, industry-focused approach, we tailor a flexible ecosystem design that addresses your current needs and adapts to future requirements. We also optimise your supporting IT infrastructure with solutions that can leverage our widely recognised cloud-native architecture.
When it’s time, data and analysis guide us to intelligently replace only the devices that are at the end of their useful lives—eliminating the disruptions of a full-scale rollout.
Acquisition models that meet your needs
Lexmark acquisition models are flexible and can adapt to you. We offer traditional purchasing options and more progressive acquisition choices, including a true as-a-service model in which you buy print capacity based on actual print needs. This could potentially allow you to recognise print infrastructure as an operating expense—not a capital expense.
Sustainability that saves money
We believe being good stewards of the environment is important. Lexmark has been recognised as a leader in corporate sustainability for years. In fact, sustainability is woven into everything we do.
For instance, we help customers reduce waste by designing Lexmark devices and supplies to last longer and by offering services to help customers print less. Plus, we provide customers with industry-leading recycling programmes for devices and toner cartridges. Our partnership with PrintReleaf invites Lexmark MPS customers to participate in reforestation and other services based on paper consumption.
We are proud to help customers realise their own sustainability goals.
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LEXMARK INSIGHTS
Ongoing assessment is vital to a truly optimised printing and scanning ecosystem.
SUSTAINABILITY
Our goal is to make our communities better places to be.