Check to Protect

Lexmark’s Brand Protection Efforts

Protecting the Lexmark Brand against counterfeit and grey market activity is very important. Lexmark is taking action against counterfeiters worldwide, checking domestic and global markets for manufacturers and sellers of trademark-infringing counterfeit cartridges and patent-infringing clone/compatible cartridges.

Identify Genuine Lexmark Cartridges

Lexmark is dedicated to ensuring that its customers are purchasing and using genuine Lexmark supplies. By entering the 12 digit code (starting with CA) found on a toner cartridge, the authenticity of the cartridge can be verified. The serial number can be found on the outer box, as well as on the cartridge. Most Lexmark toner cartridge packaging also features a holographic security label that features a QR code and a label ID number. This label ID number can also be entered in the window below for authentication. 

Click the link below for assistance in locating these numbers.

5 Ways to Ensure You Have a Genuine Lexmark Cartridge

1. Price

If you think the price is too good to be true, it probably is. Be familiar with market prices for Genuine Lexmark cartridges before making a purchase.

2. Point of Purchase

Make sure you buy products only from Lexmark or an authorized reseller or distributor. Be wary of international trade and auction web sites offering Lexmark cartridges.

3. Packaging

Packaging that appears to have been tampered with, re-taped, resealed or looks reused may not be a Genuine Lexmark product.

4. Security Labels

Lexmark uses security labels on most of its printer supplies packaging to help you identify Genuine Lexmark products..

5. Serial Numbers

Lexmark incorporates serial numbers on most of its printer supplies packaging. Serialization is a global track and trace system that provides beginning to end traceability for Lexmark, distributors and resellers, and customers.