[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Feature] A new service which helps determine cartridge authenticity. (US Only)
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Fix] Addressed issue where old URL to My Account did not redirect properly.
An incident was observed Tuesday 11/17/2020.
The issue affected printers running previous versions of the Cloud Print Mangement apps that expected a different response format than modern apps. Lexmark Cloud Services has been updated to account for this difference.
All printers app versions are now able to log in. No action is required by customers for this issue.
This has been resolved.
[Fix] Corrected an issue where older versions of the CloudAuth eSF App expected a different return type.
Two incidents were observed Monday 11/16/2020 following the Update 11/15/2020.
1. Unable to log in on printers running certain older versions of the CloudAuth app
2. Unable to submit hybrid print jobs from older Lexmark Print Management Clients (LPMC)
Both issues were addressed:
[Fix] Updated proxy to append missing content type headers for secure login code.
[Fix] Re-enabled an HTTP path in lpm-gateway that was previously removed.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Note] Some users may see the Lexmark Cloud Dashboard instead of Generate Login Code when logging in via the QR code from the device. To generate your secure code from the Lexmark Cloud Dashboard, click on the user menu and click on My Account. From there, click on Generate Login Code in the Printer Login section.
[Fix] Addressed customer issue (Incident # 643411): Additional improvements to print processing services to improve output for PDF documents submitted directly to Cloud Print Management.
[Maintenance] A Lexmark Print Management Client update of the Universal Print Driver to its latest version (UPD 2.15).
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Fix] Addressed customer issue (Incident # 645634):CFM defect related to old PCA (Print Configuration Agent) v2.1.20 and older not communicating.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Fix] Addressed customer issue (Incident # 641396): Printer loses communication after enrollment has been fixed in Fleet Agent 1.1.8. All Fleet Agents will be auto updated to this version.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Fix] [Security] Addressed customer issue (Incident # 643411): The print processing services were updated to improve output for PDF documents that were submitted directly to Cloud Print Management
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Enhancement] Added support in Cloud Fleet Management to view all supply items on the Printer Details Page. Prior to this update, only toner levels were reported.
[Fix] Addressed customer issue (Incident # 643858): admin consent is not being honored for Cloud Connector OneDrive profiles.
[User Action] Due to an update to the Lexmark Cloud Services Dashboard on October 11th, some users may see the "Dashboard Unavailable" message when trying to access the dashboard.
This issue can be resolved by clearing the cache on the user's browser.
[Maintenance] Cloud Print Management eSF applications bundle is now available in the Lexmark Cloud Fleet Management application catalog.
This release is being deployed to prepare for future infrastructure changes, however this is not a required update.
Note: Redeploying an existing configuration that contains the Cloud Print Management applications will update the device to the new release.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Fix] Addressed customer issue (Incident # 640127): Fleet Agent - Additional proxy support added.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Maintenance] We released a new version of our Fleet Agent. We have automatically updated all active Fleet Agents to the newer version. We released a new version of our Fleet Agent. We have automatically updated all active Fleet Agents to the newer version.
[Fix][Maintenance][Security] We released a new version of our Fleet Agent (v1.1.4). We also released a new version of the Printer Support Library (v1.2.55) We have automatically updated all active Fleet Agents to the newer version.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services and Cloud Fleet Management.
[Fix] Lexmark deployed an update to support a new certificate from Microsoft. This affects OneDrive profiles in the Cloud Connector application. The first user at the printer may see a prompt from the application requesting the update. No admin action is required.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services.
Note: If you are attempting to download the Client Download package and are not able to, you most likely need to clear your cache.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services.
[Fix] Printer Enrollment Tool (PET) update to address a failure with Mac notarization (KB SO8962).
NOTE: The Fleet administrator will need to download the new version of the tool from the Lexmark Cloud > Cloud Fleet Management > Agents > Download PET.
[Fix] Addressed several issues in Cloud Fleet Management
-Allow users to search for Tags in the printer listing (Incident #640232)
-Indicate required field for eSF applications in a Configuration (Incident #635874)
[Enhancement] Add a quota status page to allow customers with quotas enabled to view the status of the users within their organization.
[Enhancement] Add Automatic Print Release feature to allow administrators to enable a touchless print release experience.
Note: An administrator must redeploy the existing Cloud Print Management configuration in order to use this feature.
[Maintenance] Performed maintenance and security activities for Lexmark Cloud Services.
[Enhancement] New version of Cloud Print Management eSF applications bundle, to support Automatic Print Release, is now available in the Lexmark Cloud Fleet Management application catalog.
Note: Redeploying an existing configuration that contains the Cloud Print Management applications will update the device to the new release.
[Maintenance] Performed regular maintenance activities for Cloud Fleet Management.
[Fix] Mobile Cloud Fleet Management (Mobile CFM) users may have seen an error page upon logout from Mobile CFM
[Maintenance] Performed regular maintenance activities.
[Maintenance] Performed regular maintenance activities.
[Fix] Updates to Cloud Fleet Management for minor issues discovered during release on July 19, 2020.
[Feature] The Fleet Agent is a new means of enrolling and managing printers through Cloud Fleet Management (CFM).
Existing Printer Configuration Agent method is still available.
The Fleet Agent is also a data collector designed to reside on a premise environment to enroll and manage multiple devices. It runs on a server or on a hosted computer within the premise network. Only one Fleet Agent is needed for each customer WAN.
[Feature] Mobile CFM - When accessing CFM from mobile devices and tablets with smaller screens, users will now be directed to a new user experience that has been designed specifically for mobile usage.
[Maintenance] Reporting - Performed regular maintenance activities.
[Fix] Addressed issue with user import time growing with large data sets (Incident#637224)
[Maintenance] Performed regular maintenance activities.
[Maintenance] Security Updates.
[Maintenance] Performed regular maintenance activities.
[Maintenance] Security Updates.
[Maintenance] Performed regular maintenance activities.
[Maintenance] Performed regular maintenance activities.
[Fix] Addressed customer issues (Incident#632585): My Accounts page could display improperly in IE.
[Maintenance] Performed regular maintenance activities.
[Fix] Addressed customer issues (Incident#630262).
o Entry not removed from PIN table when user is anonymized.
o Set Default Print Setting page may appear blank.
[Fix] Addressed customer issues (Incident#630262).
o Entry not removed from PIN table when user is anonymized.
o Set Default Print Setting page may appear blank.
[Maintenance] Performed regular maintenance activities.
[Maintenance] Core Service Updates
o Updated core services to mitigate multiple vulnerabilities.
o Upgrade Core/Base components
[Maintenance] Update Dashboard and Analytics user-interfaces to improve performance.
[Maintenance] Update Print Management to improve logging and monitoring performance.
[Fix] Update Fleet Management to address an issue where the currently running task for Update Agent Version was stuck at 98%.
[Maintenance] Performed regular maintenance activities.
[Maintenance] Update Fleet Management to address multiple issues.
o When deploying a configuration containing the Display Customization app, the Screen Saver and Slideshow images are not visible after deployment completes successfully.
o Addressed an issue where a completed task continues to show in progress.
[Maintenance] Security Updates
[Maintenance] Performed regular maintenance activities.
[Maintenance] Performed regular maintenance activities.
[Fix] Some Embedded Agents did not update during the 2019.R3 go live
[Fix] Addressed issue with group migration in Analytics.
[Fix] Deploy updates for issues discovered during or since the 2019.R3 release
o Addressed an issue where the URL for the Chrome Extension could become unavailable.
o Addressed an issue with Lexmark Print Management Client (LPMC).
o Addressed an issue with badge registration. ·
[Maintenance] Analytics maintenance
[Fix] Deploy updates for issues discovered during or since the 2019.R3 release
o Addressed an issue where the URL for the Chrome Extension could become unavailable.
o Addressed an issue with Lexmark Print Management Client (LPMC).
o Addressed an issue with badge registration.
[Maintenance] Disable TLS 1.0/1.1. Clients must connect using TLS 1.2
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